Eligibility Period
Our return policy is valid for 30 days from the moment you officially receive your product. If 30 days have gone by since your sign-over, we regret to inform you that we cannot offer a refund or exchange.
Product Condition
Only products that are defective or not as advertised are eligible for return, at the discretion of our management. The item must be in an unused state and in the same condition you received it, including the original packaging.
Documentation Required
A receipt or proof of purchase is required to accompany your return.
Shipping Responsibility
Customers are responsible for covering the return postage fees. Please ensure you provide a tracking number and consider contacting our support team before returning your item.
Returns Contact
For assistance with your return, please email our support at [email protected].
